Facilities management for corporate offices

Compliance and maintenance for offices, headquarters and multi-tenanted commercial buildings, planned around the working day.

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Concrete and glass office blocks on Lower Thames Street in the City of London

Illustrative City of London office buildings, not an Oracle-managed property. Photo: David Howard / Wikimedia Commons (Geograph), CC BY-SA 2.0. Resized from the original.

Oracle FM delivers fire safety, electrical testing, M&E maintenance and fit-out works for corporate offices, headquarters and multi-tenanted commercial buildings across London and the UK. The main pressures in this sector are shared fire safety responsibilities between landlords and tenants, keeping inspection and maintenance records current, and carrying out works without disrupting people who need the building every working day.

What the law expects in an office building

In England and Wales, the Regulatory Reform (Fire Safety) Order 2005 places duties on the "responsible person". The government's workplace fire safety guidance explains that this can be the employer, owner, landlord, occupier or anyone else with control of the premises, such as a facilities manager or managing agent. Scotland and Northern Ireland have separate fire safety legislation.

The responsible person must carry out and regularly review a fire risk assessment, put appropriate fire safety measures in place, and keep them maintained. Article 17 requires premises, facilities, equipment and devices to be subject to a suitable system of maintenance and kept in efficient working order. In practice, that covers fire doors, fire stopping, alarm systems and emergency lighting.

Multi-tenanted offices need particular care. Where two or more responsible persons share premises, Article 22 requires them to co-operate and co-ordinate their fire safety measures. Since 1 October 2023, the Section 156 changes in England also require responsible persons to record their completed fire risk assessment in full, share relevant fire safety information with each other and record the extent of their responsibilities.

Electrical safety sits under the Electricity at Work Regulations 1989, which apply in Great Britain. HSE guidance does not set a fixed testing interval; it expects installations to be inspected often enough that deterioration is unlikely to lead to danger. The Home Office guide to fire risk assessment for offices and shops is a useful reference for the fire side.

Common problems in occupied offices

The most common issues in occupied commercial buildings are practical rather than exotic:

  • Fire doors propped open, damaged by furniture moves or fitted with the wrong hardware after a refit.
  • Fire stopping broken by new cabling, data or pipework, often above ceilings and in risers where nobody looks.
  • Unclear split between landlord and tenant responsibilities, so defects in one demise are not visible to the other party.
  • Alarm and emergency lighting records that do not match the current layout after a floor has been reconfigured.
  • EICR observations that have been reported but never closed out.

None of these is unusual. The risk comes from leaving them unconnected, so that a finding in one report never reaches the person who can act on it.

How we phase works around the working day

A useful starting point is the records you already have: the fire risk assessment, previous inspection reports, the asset list and any outstanding actions. They show what needs doing and in what order.

We phase works around occupied offices to minimise disruption, coordinating access and sequencing with the building or facilities team, with out-of-hours delivery where it helps keep floors in use. Because one contractor covers fire safety, electrical, M&E and fit-out, workplace providers and FM teams get survey-to-certificate delivery without handoffs between contractors.

Every programme is backed by evidence, certification and audit-ready reporting. Our compliance portal gives contract managers live compliance visibility, building by building, across a portfolio.

Relevant services

Work in corporate environments

We support CBRE across a portfolio of more than 50 UK sites, delivering multi-disciplinary compliance with live reporting. On that partnership, five contractors were consolidated into a single accountable partner. For a global workplace provider, we delivered a phased office reconfiguration and services upgrades over five weeks with zero downtime. You can read more on our enterprise clients page and in our case studies.

If you are reviewing compliance across one office or a portfolio, our guide to choosing an FM and fire safety contractor in London sets out what to ask. To discuss your buildings, contact our team.

Frequently asked questions

Usually more than one person. In England and Wales, the landlord or managing agent is normally the responsible person for common parts, and each tenant employer is responsible for the areas they control. The Fire Safety Order requires them to co-operate and co-ordinate their fire safety measures, so a shared record of who covers what is essential.

The law requires the responsible person to review the assessment regularly and whenever there is reason to think it is no longer valid, such as a refit, a change of tenant or a new layout. There is no single fixed interval in the Fire Safety Order. Since October 2023, responsible persons in England must record the full assessment, not just the significant findings.

The Electricity at Work Regulations 1989 do not set a fixed interval. HSE advises testing often enough that there is little chance of deterioration leading to danger. Many organisations use the recommended interval on the previous report as a starting point, then adjust it for the building's use, condition and any refurbishment since the last inspection.

In most cases, yes. Works can usually be phased through the building with access agreed with the building manager, and noisy or disruptive tasks can be moved out of hours where the building allows it. Some remedials, such as isolating circuits, still need a planned window that the occupier agrees in advance.

Yes, and that is how we work. Our in-house engineers deliver fire safety, electrical testing and remedials, M&E maintenance and fit-out, so one contractor carries the work from survey to certificate without handoffs. For a multi-site portfolio, that gives one point of accountability rather than several separate contractors.